This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems world wide struggle to expand get entry to, support outcomes, and regulate costs, Health Design Thinking offers a human-centered approach for designing health care services, with examples and case studies that range from drug packaging and exam rooms to web-connected devices for early detection of breast cancer. Written by leaders in the field—Bon Ku, a physician and founding father of the innovative Health Design Lab at Sidney Kimmel Medical College, and Ellen Lupton, an award-winning graphic designer and curator at Cooper Hewitt Smithsonian Design Museum—the book outlines the fundamentals of design thinking and highlights important products, prototypes, and research in health design.
Health design thinking uses play and experimentation slightly than a rigid methodology. It draws on interviews, observations, diagrams, storytelling, physical models, and role playing; design teams center of attention not on technology but on problems faced by patients and clinicians. The book’s diverse case studies show health design thinking in action. These include the development of PillPack, which frames prescription drug delivery when it comes to user experience design; a credit card–size device that allows patients to generate their own electrocardiograms; and improved emergency room signage. Drawings, photographs, storyboards, and other visualizations accompany the case studies.
Copublished with Cooper Hewitt, Smithsonian Design Museum